Terms of using CyberForge services.
Legal Documents
Conditions for using CyberForge services
Effective date: February 25, 2026
1.1. Services are provided by CyberForge sp. z o.o., a company organized under the laws of Poland — hereinafter referred to as the “Provider”.
1.2. These Terms govern the provision of cybersecurity services (training, assessment of the software development process, implementation of security practices).
1.3. These Terms are an integral part of any agreement entered into with the Client.
1.4. Personal data processing is governed by the Privacy Policy.
2.1. Contracts are concluded in writing (email + qualified electronic signature or Autenti/DocuSign) or by accepting a commercial offer.
2.2. The detailed scope, timeline, price, and conditions are specified in Annex 1 to the agreement.
2.3. The agreement enters into force upon signing or acceptance of the offer.
3.1. All prices are quoted in Polish zloty (PLN), net + 23% VAT, unless the offer states otherwise. For international clients, pricing in EUR is available upon request.
3.2. Payment: 50% advance within 7 days of signing, 50% within 7 days of delivering the final results (technical documentation / final report).
3.3. VAT invoices are issued electronically to the Client’s email address.
3.4. Payment term: 14 days from the invoice date.
3.5. Late payment: statutory interest + contractual penalty of 0.5% of the net invoice value per day of delay (max 10%).
4.1. The Provider’s liability for loss or damage to Client data is limited to the net value of the fee under this agreement.
4.2. The Provider is not liable for damages resulting from:
4.3. The Client is responsible for the accuracy of information provided and access to systems.
5.1. Consumers may withdraw from the contract within 14 days of conclusion (provided the service has not yet commenced).
5.2. For B2B services, withdrawal is possible only by mutual agreement or immediately in case of material breach.
5.3. Termination of contract: with 14 days’ notice (in writing or by email).
6.1. Complaints should be submitted to kontakt@cyberforge.agency within 14 days of service completion / delivery of results.
6.2. The Provider will resolve complaints within 14 business days.
6.3. If the complaint is upheld, the Provider will make corrections free of charge within 7 days.
7.1. Amendments to the agreement require written form (email is sufficient).
7.2. Matters not regulated herein shall be governed by the Polish Civil Code.
7.3. Any disputes shall be resolved by the court having jurisdiction over the Provider’s registered office.
7.4. These Terms may be amended — the current version is always available at cyberforge.agency.
7.5. Acceptance of a commercial offer or signing of the agreement constitutes acceptance of these Terms.
Contact: +48 883 008 720 | kontakt@cyberforge.agency